Composer 2Watch Demo
Composer is NPR Digital Services most widely used web application. Every day hundreds of public radio station managers and hosts around the country login to manage their program schedules, import, create and export playlists.
It had been almost 10 years since DS designed Composer, so, as Product and UX Designer, I started gathering user feedback, talking to a number of stations and conducting in-person interviews focused on the usability of our existing product. Armed with that research, I set out designing the UX documentation (user flows, wireframes and prototypes) for each of the major sections (Calendar, Programs and Episodes). Our goal was to create a better user experience. The consistent feedback from stations allowed us to achieving that.
Our tech stack is also worth mentioning, as it contributed to the overall experience. If you're interested, it is a mix of Backbone and Node, which we store on Github and deploy through Heroku. It's a setup that allows our engineers to deploy quickly. And from a design perspective, I began designing more in the browser instead of Photoshop because of the open-source nature of the technology. The result is an adaptive design built with cutting-edge technology that stations love.
“Fantastic. Lovin’ the album art and the new search. This may solve 250% of the complaints we get around music. You’re my new personal heroes.” - Jim Hill, KUNC
“Everyone has agreed that this is a big upgrade, especially with ease of training and use – so many, many thanks for that!” - Kyle Smith, WYEP